Durtronix Logo

Warranty

The Motorcycle VIP
Durtronix offers a limited one year warranty for the motorcycle VIP, the Firefly IR Transmitter, and the Firefly IR Detector. There is a 30-day warrantee on the Engine RPM, Coolant Temperature, and Rear Wheel Speed Sensors. No other products carry a warrantee. The warrantee period begins on the date the product has been shipped from our factory. Every Durtronix product is inspected and tested before leaving the factory. Our products are warranted to be free of defects from workmanship and materials.

The Snowmobile VIP
Durtronix offers a limited one year warranty for the snowmobile VIP only. Every Durtronix VIP is inspected and tested before leaving the factory. It is warranted to be free of defects from workmanship and materials for the period of ONE YEAR from data of original purchase. Should any trouble develop during this one year period, contact us via e-mail from the "Contact Us" menu on the Durtronix Home Page. Most problems can be resolved without returning the unit. If the unit must be returned, obtain an RMA number from Durtronix and mail the VIP postage prepaid to:

Durtronix
List RMA Number...
2273 East Sego Lily Drive
Sandy, Utah 84092

If inspection shows the trouble is caused by defective workmanship or material, Durtronix will repair (or at our option, replace) the unit without charge. If the package has been opened, the warranty is void. When the package is opened by a customer, an internal signal is stored which alerts Durtronix that the VIP seal has been broken.

This warranty does not apply where:

  • Repairs have been made or attempted by others.
  • Repairs are required because of normal wear and tear.
  • The product has been abused or misused.
  • The product has been damaged because of a crash.
  • Alterations have been made to the VIP

IN NO EVENT SHALL DURTRONIX BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES FROM THE SALE OR USE OF THE PRODUCT. THIS DISCLAIMER APPLIES BOTH DURING AND AFTER THE TERM OF THIS WARRANTY. DURTRONIX DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF "MERCHANTABILITY" AND "FITNESS FOR A SPECIFIC PURPOSE." AFTER THE ONE YEAR TERM OF THIS WARRANTY.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitation on how long implied warranty lasts, so the above limitation may not apply to you.

  Copyright © Durtronix LLC 2008